Laurie and Green Dave Jarvis]]> Dave Jarvis]]>
Included in the report are findings about the program itself, which were also positive. Past participants were appreciative of the non-discriminatory nature of the program, the organization’s professionalism, and many were touched by the generosity of cottage donors and the Cottage Dreams staff. The evaluators feel that Cottage Dreams plays an important role in the cancer healing and recovery process and has positively affected the lives of many cancer survivors and their supporters. Taking the comments of past participants into consideration, recommendations have been formulated for Cottage Dreams to consider for future program changes and direction.
]]> Host contact: O'Neill, Seana]]> Department: International Development Studies]]> Program Evaluation 
Child & Youth Studies
Mental Health]]>
The report begins includes a brief look at background information on PINT and on the accreditation process. How the CMHO accreditation process operates, and the advantages PINT will gain by becoming accredited are also discussed. These include standards relating to program evaluation, treatment, termination, prevention, formal research, quality assurance, accountability and clinical records.

This study aims to introduce suggestions for an evaluation framework that would aid PINT not only in becoming accredited, but that would also benefit the staff at PINT by providing them with information that they could use to better their services. Recommendations based on literature reviews, case studies, and staff interactions include: to write policy relating to evaluation for every program/area; to have one staff member in charge of quality assurance; mandatory audits of clinical records files; that future planning should include client feedback such as client satisfaction questionnaires; recording client satisfaction results in a database to be used for quality assurance data; using focus groups to gather feedback; and that PINT should begin the process of setting their standards and goals, and developing indicators to measure these goals.]]> Host contact: Cox, Marg]]> Department: International Development Studies]]>